This website is operated by Mojo Products LLC, doing business as Mojo. Throughout the site, the terms “we,” “us,” and “our” refer to Mojo Products LLC.

 

Returns

We accept returns of unopened and unused products within 30 days of purchase. If 30 days have passed, unfortunately, we can’t offer a refund or an exchange.

 

Damaged or Defective Orders

If your order arrives damaged or defective, contact us at support@themojoshop.com within 5 days of delivery with your order number and a photo or short video of the issue.

 

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original packaging

• You must provide a receipt or proof of purchase
   

Non-Returnable Items

• Opened or used products

• Sale or promotional items

• Free gifts or bundled items
   

Return Process

To initiate a return, please contact us at support@themojoshop.com with your order number and reason for return. We will provide instructions and a shipping address.

 

Refunds

Once your return is received and inspected, we will notify you by email. Approved refunds will be processed to your original method of payment within 5–10 business days.

 

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was defective or damaged during shipping.